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Aiden listens to podcasts to learn about politics and history each day as he drives to and from work. Which type of listening is he engaging in?

Facial displays are the most informative channel of nonverbal communication

A customer listens to a salesperson describe the different features of each laptop before deciding on a model to purchase. What type of listening are they engaging in?

Factual claims are assertions that 

Your best friend calls you and is so excited that they passed their final exam. What type of listening should you employ?

Which of these should be used during meditation?

When Alisha asks questions during her meeting with her supervisor to get clarification on her work assignment, she is using communication to fill her _______________ needs.

Communicators cultivate credibility by establishing their point of view and never wavering, even in the face of controversy or pushback from the audience. 

Which of these is not a stage in autogenic training?

Self-directed meditation may simply occur through breathing and allowing muscle groups to relax slowly and evenly.