Marcia wants to sell lots of wrapping paper for her school’s…

Marcia wants to sell lots of wrapping paper for her school’s annual fundraiser. She usually starts by convincing customers to order a single roll of wrapping paper. Once they agree to buy, she encourages them to order the 20-piece collection of wrapping paper instead. Marcia is utilizing the ____________ technique to increase sales.

When he was in college, Gabriel spent lots of time learning…

When he was in college, Gabriel spent lots of time learning new skills and keeping up with current events. Now that he is in his 40’s, he spends more time doing things he enjoys such as reading books. His change in behavior would be best explained by (the) __________.