Blog

Which of the following is NOT a good way to improve scheduling of patients?

Which of the following is a good office voice mail?

When an angry patient is calling with a complaint, what is the best rule to follow?

What is the proper way to type a name onto a label?

What is the first thing to do when opening the office for the day?

If two employees are having a conflict over who is supposed to do a specific job, the office manager might act as a 3rd party to help them work through and resolve it by offering compromises. What approach to conflict is this?

If two employees are having a conflict over who is supposed to do a specific job, the office manager might act as a 3rd party to help them work through and resolve it by offering compromises. What approach to conflict is this?

You should always make up your own abbreviations to use for scheduling and records so that you can understand them.

Which is a good way to protect patient privacy when they “sign in” at the front desk?

Which of the following is a goal for scheduling appointments?