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Please choose two of the following scripts to critique/evalu…

Please choose two of the following scripts to critique/evaluate. Apply what you have learned from what has been covered in class, Point Forward Chapters, and material in the Canvas modules.  [10 pts each – total 20 pts] Identify three (3) shortcomings/mistakes in each scenario. Write what is wrong with what the salesperson is stating. Detail why this is incorrect and will not provide the desired results. NOTE what you believe the desired result should be. Create two examples [one for two different mistakes you identified above] of what should have been in the script. Again, you identified three mistakes in #1. Only address two (2) of the shortcomings/mistakes with appropriate script content. Follow-up to get more information from the prospect to close the deal. “Hello, [Buyer’s name], this is [Caller’s name] calling from [Company’s name]. I’m reaching out today because we’re in the final stages of completing our contract, but we require a bit more information from you to wrap things up. Do you have a moment for us to go over a few details? It should only take a few minutes.”If the answer is “yes,” then respond with:”Great, it won’t take long. I just need to ask you about [required information].”If the answer is “no,” then reply:”That’s perfectly understandable. Please let me know when you have some free time to discuss this. We’re here to accommodate your schedule.[Discuss the appointment date]”Thank you for your time. I’ll keep you updated on the contract’s progress. Wishing you a wonderful day!”

Please choose two of the following scripts to critique/evalu…

Please choose two of the following scripts to critique/evaluate. Apply what you have learned from what has been covered in class, Point Forward Chapters, and material in the Canvas modules.  [10 pts each – total 20 pts] Identify three (3) shortcomings/mistakes in each scenario. Write what is wrong with what the salesperson is stating. Detail why this is incorrect and will not provide the desired results. NOTE what you believe the desired result should be. Create two examples [one for two different mistakes you identified above] of what should have been in the script. Again, you identified three mistakes in #1. Only address two (2) of the shortcomings/mistakes with appropriate script content. Closing -(After seven meetings) [Sales Representative]: “By leveraging our advanced technology and expertise, we have established that you can increase efficiency, reduce costs, enhance productivity. Using SAS® Viya® here at ACME Software, we are proposing that the benefits you will gain are increased production through shorten processing times, higher quality decisions through nearly instant scalability, and reduce cloud operating costs throughout the data and AI Analytics lifecycle. We’ve had clients experience 30% revenue growth, 30%-time savings, and 86% reduction in cloud operating costs after implementing SAS® Viya®.” Can we proceed with the annual contract to begin deploying across all four of ACME Software’s plant locations? [Buyer] If yes. Excellent, I can provide an encrypted link now and we can begin the contracting process. You will need to create an onboarding team of individuals from each of the four ACME Software plant locations who will be in charge of the implementation.  We would like them to become familiar with the SAS ® team, which will facilitate the onboarding process which will be complete in three months.  Thank you for your business.  I look forward to working with you. [Buyer] If stalling the decision [Sales Representative]: “Given the tremendous value that Viya® can provide, I recommend scheduling a Soft launch at your earliest convenience. We are currently offering an exclusive promotion that includes [1,000 hours of training at no charge for your IT managers] for early adopters like you. This promotion is time-sensitive, so I encourage you to take advantage of it soon.”