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Public relations is the term used for any communication or activity designed to win goodwill or prestige for a company or person.

Supply chain management plays a dual role. Its first role is as a communicator of customer demand that extends from the point of sale all the way back to the supplier. The second role is as a physical flow process that engineers the timely and effective movement of products

A target market is a specific group of consumers toward whom a firm directs its marketing effort.

The five P’s are product, promotion, price, people and possession.

Human resource management is the process of hiring, developing, motivating, and evaluating people in order to achieve organizational goals.

Job enlargement means the redesign of a job to increase its responsibility and challenge.

Recruitment is the attempt to find and attract qualified applicants in the external labor market.

A grievance is a formal complaint by an employee that his or her supervisor has violated some part of the union-management contract.

Unemployment compensation pays employees for lost work time caused by work-related injuries.

A manager’s ability to operate in diverse cultural environments depends primarily on his or her human relations skills.