(T/F). If the questiоns аre bаsed оn а reading passage, yоu should read the questions before reading the passage to save time.
Pаrt 2 - The Nest Mаrket (12 pts.) The Nest Mаrket is a bоutique retail stоre specializing in ecо-friendly home goods, artisanal gifts, and sustainable lifestyle products. Our shop is crafted to create a warm, inviting, and memorable shopping experience. Staff greet customers with genuine warmth, offering personalized recommendations and product demos. The store features open aisles with intuitive product zones—kitchenware, wellness, décor, and gifts—allowing customers to browse with ease. Cozy seating nooks and interactive displays invite exploration, while clear sightlines and accessible design ensure comfort for all. Natural light floods the space through large windows, complemented by soft LED lighting and a subtle soundtrack of acoustic folk music. The air carries hints of cedarwood and citrus, creating a fresh, earthy atmosphere that reflects our brand values. Hand-lettered signage and recycled wood fixtures reinforce our commitment to sustainability. Our logo—a stylized bird’s nest cradling a leaf—appears on packaging and decor, symbolizing care, nature, and home. QR codes on shelves offer stories behind each product and its maker. At The Nest Market, human connection is at the heart of the experience. We also host regular community events—like DIY workshops, local maker pop-ups, and sustainability talks—that encourage dialogue and shared learning. These gatherings foster a sense of belonging and turn casual visits into lasting relationships. Customers often linger not just to shop, but to chat, connect, and feel part of something meaningful. This emphasis on genuine, personalized interaction transforms The Nest Market from a store into a trusted neighborhood hub. In questions 7-10, list the four elements of the servicescape and give examples of how each is addressed at The Nest Market.