SCENARIO 2 CONTINUED — After four weeks of unresolved debate…

SCENARIO 2 CONTINUED — After fоur weeks оf unresоlved debаte, the Digitаl Mаrketing Director sends an email to the CEO accusing the Store Operations Director of being resistant to change and unable to read data. The Store Operations Director responds by copying the entire leadership team on a reply that questions the Digital Director's understanding of customer behavior. Both directors now refuse to attend the same meetings. QUESTION 6 OF 4: Which stage of the conflict process model does this represent, and what is the PRIMARY risk?