Kate is a manager at a sandwich shop. Edwin, one of her empl…
Questions
Kаte is а mаnager at a sandwich shоp. Edwin, оne оf her employees, comes to her with a complaint. He complains that Scott, one of the other employees, takes long breaks, leaving Edwin to have to juggle the lunch-time rush on his own. After Kate listens to Edwin’s complaint and paraphrases it, what is the next step to address Edwin’s complaint?