Karen Long was in the salon two weeks ago for a permanent wa…

Kаren Lоng wаs in the sаlоn twо weeks ago for a permanent wave service, has come back into the salon today to tell her stylist  Amanda Campbell that the perm has “fried her hair”. She complained that her hair is curly at the scalp and about halfway down the strand, but the bottom half of the strand is straight, dry, and frizzy. Amanda finds Karen’s record card and review the per selected for the procedure. In your opinion, is her hair underprocessed, neautralized, overprocessed, or acidic? Explain what has happened to Mrs. Long’s hair.