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Feasibility analysis is an ongoing task that must be performed throughout the systems development process.​

Knowledge management systems use a large database called a(n) _____ that allows users to find information by entering keywords or questions in normal English phrases.​

A strategic plan that stresses technology tends to create an unfavorable climate for IT projects that extends throughout an organization.​

The Pareto chart, sometimes called a scatter diagram, is a problem solving tool.​

​A _____ describes the information that a system must provide.​

​_____ give team members of a project an opportunity to share information, discuss common problems, and explain new techniques.

​When using fact-finding techniques, asking what is being done is the same as asking what could or should be done.

Which of the following is an example of an intangible benefit?​

​Microsoft’s risk management model includes _____, which represents the likelihood that the risk will happen.

Projects where management has a choice in implementing them are called _____ projects.​