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A common barrier to interpersonal perception is that we often focus too much on ____________ information.

What skill is involved when you take into account the other person’s thoughts, feelings, values, background, and overall perspective when communicating?

Piper and her boyfriend are arguing about a new management position she’s considering at work. While Piper wants to apply for the job, her boyfriend keeps mentioning how busy Piper will be if she becomes a manager. Which of Jack Gibb’s strategies for creating a supportive climate did Piper’s boyfriend most clearly violate?

Rex likes Karl because he thinks Karl is fun, smart, and energetic. When someone points out that Karl is a cheapskate, Rex refuses to believe it. Perhaps Rex’s perception is clouded by the __________ effect.

According to linguist Deborah Tannen, gender plays a significant role in how we interpret verbal messages. For example, women tend to interpret a message based on __________.

Shannon told her friend, “I am sorry that you lost the tennis match.” What approach did Shannon use to comfort her friend?

Kellyn realizes that when she communicates with Ji, an international student from South Korea, she may need to be sure that that her messages are more explicit, but they should not be condescending. Kellyn should use __________ to accomplish this goal.

What idea suggests that language shapes our thoughts and culture, and our culture and thoughts affect the language we use to describe the world?

When we stereotype others, we do so to fulfill our needs for power, authority, and __________.

Cherise and her neighbors wear designer clothing, drive luxury vehicles, and send their children to private schools. These visible symbols are used to communicate the groups’ __________.