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Master educators will teach students to check their own haircuts by using ____ as/than those used when performing the actual cut.

Students should be taught from the beginning of their course of study that their success as a student in ____ will determine their entry-level success in the salon or their first place of employment.

Accurate client records are also important to _____ , who may be providing different services to the client either on the same day or at another time.

When master educators have developed a dynamic student salon that is exciting and rewarding for the students, they will have generated a spirit of _____ that will be conveyed to every client who enters the clinic.

Responsibilities of the dispensary attendant include keeping the back-bar shampoo and conditioning rinse replenished and changing the ____as directed.

Upon completion of the service for any client, students should be taught to escort the client back to the reception area, offer to rebook the next appointment, and suggest:

Students should be taught to be _________ in the client-referral activity.

One method for building a solid clientele, whether in school or in the salon, is to obtain ________ from clients.

Master educators will plan for demonstrations in the student salon by having their own: 

It is not uncommon for team members to attempt to put the responsibility on the shoulders of another team member when, if a common vision and goals are shared, common ____ are also shared.