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A fast-food restaurant has installed two additional billing counters to reduce waiting time for its customers. This has helped the restaurant improve its customer service and satisfaction. This scenario illustrates the restaurant is striving for:

Interactional justice refers to perceptions that the process used to determine the outcomes that an employee faces was fair.

An individual was hired to work in the finance department of a company. Since that time, all of the company’s finance strategies have been successful. Individual has created a positive organizational culture at a company, thereby uplifting the company’s values. In this scenario, the individual is most likely a:

In the context of management functions, organizing is about:

Providing a great shopping experience to customers is one of the important objectives of a clothing store. To achieve this objective, the company has a team of committed customer service professionals, whose job is to ensure that customers get exactly what they want. This scenario illustrates that clothing store is trying to achieve:

Unlike public employment agencies, private employment agencies:

The employees of an organization were unhappy with the new policies that were introduced by the management, so they decided to rebel against the company. The employees started coming late and left before completing their shifts. In the context of scientific management, this behavior of the employees is known as

The fit criterion of selection involves hiring a person with the best qualifications.

Which of the following refers to the process of looking within the organization for existing qualified employees who might be promoted to higher-level positions?

Rosario, a police officer, applies for the position of a deputy in the police department of her city. In the interview round, she is asked to pick up marbles using forceps and place them perfectly on little grooves. Which of the following types of employment tests is Rosario taking in the given scenario?