Case Scenario K — Harbor Distribution Supply ChainHarbor Dis…

Case Scenario K — Harbor Distribution Supply ChainHarbor Distribution manages forecasting, inventory, and quality for a regional distribution center. Recent monthly demand was Month 1: 320 units, Month 2: 360, Month 3: 400, Month 4: 380. For a high-volume SKU, annual demand is 18,000 units, ordering cost is $150 per order, and annual holding cost is $6 per unit; average daily demand is 50 units with a 6-day lead time. On a filling line, a control chart of 25 observations shows 6 consecutive points above the mean but within the control limits, and a Pareto/fishbone study attributes 78% of defects to three root causes.If average daily demand is 50 units and lead time is 6 days, the reorder point (ignoring safety stock) is:

Case Scenario H — Summit Services Management ChallengesSummi…

Case Scenario H — Summit Services Management ChallengesSummit Services, a professional-services firm, is preparing a five-year strategic plan, setting team goals, choosing between cost-reduction strategies, addressing turnover among high-performing junior analysts, forming a new cross-functional team, and re-engaging disengaged high performers.Several high performers are disengaged despite above-market base salaries. Per Herzberg’s Two-Factor Theory, the most effective intervention is to:

Case Scenario I — Cascade Brands MarketingCascade Brands mar…

Case Scenario I — Cascade Brands MarketingCascade Brands markets consumer products globally. It adapts menu and product offerings to local tastes while keeping a common global brand, promotes some products as ‘eco-friendly,’ studies how consumers trade off product attributes, segments customers by transaction behavior, defines target segments, and adjusts pricing on a premium line.Cascade markets plastic bottles as ‘eco-friendly’ and ‘sustainable’ with no evidence, certification, or recycled-content disclosure. This practice is best described as:

Case Scenario H — Summit Services Management ChallengesSummi…

Case Scenario H — Summit Services Management ChallengesSummit Services, a professional-services firm, is preparing a five-year strategic plan, setting team goals, choosing between cost-reduction strategies, addressing turnover among high-performing junior analysts, forming a new cross-functional team, and re-engaging disengaged high performers.Summit faces high voluntary turnover among top junior analysts. From an HRM perspective, which diagnostic action should come first?

Case Scenario K — Harbor Distribution Supply ChainHarbor Dis…

Case Scenario K — Harbor Distribution Supply ChainHarbor Distribution manages forecasting, inventory, and quality for a regional distribution center. Recent monthly demand was Month 1: 320 units, Month 2: 360, Month 3: 400, Month 4: 380. For a high-volume SKU, annual demand is 18,000 units, ordering cost is $150 per order, and annual holding cost is $6 per unit; average daily demand is 50 units with a 6-day lead time. On a filling line, a control chart of 25 observations shows 6 consecutive points above the mean but within the control limits, and a Pareto/fishbone study attributes 78% of defects to three root causes.Using a 3-period simple moving average on Harbor’s recent demand (M1 320, M2 360, M3 400, M4 380), the forecast for Month 5 is: