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Alex, a citizen of State A, purchased life insurance by mail from a State B insurance company. Alex’s policy was the only one that the company had ever sold in State A. Alex mailed premiums from State A to State B for five years, and then died. The insurance company refused to pay the policy benefits. Alex’s administrator sued the company in State A state court. The state has a long arm statute that grants a state court in personam jurisdiction over a defendant who “contract[s] to insure any person, property, or risk located within this State at the time of the contracting.” The insurance company argued that its only contact with State A since it began its business was Alex’s insurance policy, and that this single contact does not meet the minimum required for the exercise of in personam jurisdiction under International Shoe.How should the court rule on the minimum contacts issue?

All Ritz-Carlton hotels are linked to a database filled with the preferences of half a million hotel guests. This allows any desk clerk or bellhop to find out  whether a guest is allergic to feather pillows, or how many extra towels a guest wants in their room. In addition, the front desk team is givene autonomy to spend up to $2,000 per incident, per guest on resolving or satisfying a customer issue without additional approval  This best depicts the Ritz-Carlton hotel chain as a __________________technology.

Power in consumer products have shifted from vendors such as Unilever and Procter & Gamble to the big discount retail chains like Walmart which can demand (and receive) special pricing deals.  This is an example of 

United Postal Service (UPS) conducts three-minute physical inspections of drivers each day, a practice begun by the founder in the early 1900s. There are safety rules for drivers, loaders, clerks, and managers. Employees are treated well and paid well with an employee retention rate of more than 90 percent. This narrative highlights characteristics of the ______________organizational control strategy.

As of 1998 Spin Master’s toys were now available in more than 25 countries around the world, but overseeing Chinese tooling and manufacturing from North America was no longer tenable. Strategic foresight led them to open Spin Master Toys Far East Ltd in Hong Kong to oversee the firm’s manufacturing. Moving the manufacturing and supply chain to Hong Kong allowed Spin Master to ramp up their manufacturing to massive quantities, pushing them past their mid-size competition and allowing them to compete in the toy industry big leagues.  This expansion is classified as a(an)_______________________

As a recent NAIT business graduate with ten years of casual work experience with the federal government you have taken a particular interest in conflict and change management. This new found passion of yours has landed you a job interview with the Canadian military’s conflict management department.  As you prepare for your interview, you are reviewing the sources of intergroup conflict that include all of the following except for ________________. 

Cultural principles that guide the decision and behaviours of managers with regard to whether they are right or wrong are referred to as:

The search for a vaccine against COVID-19 was stimulated by a critical  ____________ followed by ______________ when pharmaceutical companies chose to proceed.

In 1995, to compete better in the Western markets, the Lucky-GoldStar Corporation was renamed “LG”. The company associates the letters LG with the company’s tagline “Life’s Good” and changed its predominant corporate operating language from Korean to English. These changes represent __________________change for this organization.

Innovation and Change: Spin Master 1994 – The Seeds of First Growth: the Earth Buddy (6 marks) 1994: The Seeds of First Growth: the Earth Buddy While at the University of Western Ontario in the early 1990s, friends Anton Rabie and Ronnen Harary, joined by Ben Varadi, saw the opportunity to develop a novelty concept they later renamed “Earth Buddy.”  With $10,000 in start-up funding, this hand-assembled product (crafted with pantyhose, sawdust, and grass seeds) eventually earned their growing company more than $2 million in sales. The following year, the company renamed itself as Spin Master. In the earliest days you could find the guys toiling in their own garage, elbow deep in sawdust, watching their first product literally sprout before their eyes. Although Earth Buddy was just a small, panty-hose covered head filled with grass seeds, it became an unexpected hit, providing the partners with a firm foundation to build their next ideas. Kmart believed in the item enough to order half a million units, or over $2 million in sales, providing the upstart company with the confidence to deal with mass market retailers in future. REQUIRED: 1. Identify and explain whether Earth Buddy represents an incremental or radical change for Spin Master. 2. Using the information in this mini case, identify and apply each of the five Elements for Successful Change to explain how this unlikely innovation became a success for this new start up.