A pediatric social worker has just informed a child’s mother…

A pediatric social worker has just informed a child’s mother that the Department of Child and Family Services (DCFS) has been notified about a concerning left femur fracture in a non-ambulatory infant. The social worker tells the mother that a representative from DCFS will be arrive shortly to speak with her about the family’s situation. The mother begins to cry and threatens to leave. What is the priority action?