Although Martin is not in top management, he is charismatic…

Although Martin is not in top management, he is charismatic and well liked by others in his organization. Other employees often look to Martin to see how he reacts to new policies implemented by top management, and they follow his lead. Martin has ____ leadership in his organization.

Your employer is teaching all their employees to use a compl…

Your employer is teaching all their employees to use a complicated new packaging machine. They do not want to waste money paying for employees to train and have only allocated 8 total hours for training to use the machine. They ask you to help them design the training for the machine that will produce the best possible learning. What should you recommend?