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________ involves improving the firm’s ability to execute strategies and focuses on new processes instead of new products.

Measuring the present socially responsible activities of an organization to assess performance in those areas is known as a/an ________.

Alderfer’s relatedness needs relate to Maslow’s ________ needs.

The set of forces and factors that positively or negatively impact an organization’s ability to compete within its marketplace are known as the ________.

________ is a conflict management technique where managers simply ignore the conflict.

Which one of the following is a valid observation about the resolving technique used to manage conflicts?

The Razzmatazz Group of companies plans to launch a new flavor of crackers that is distinct and unusual. Which one of the following strategies is the company following to become more competitive?

Measuring the present socially responsible activities of an organization to assess performance in those areas is known as a/an ________.

Trendy Garb is a retail store that sells women’s apparel. The store has comprehensive rules, policies, and procedures for matters related to customer complaints and product returns. Hence, when faced with either of these situations, the store manager simply needs to refer to these guidelines and accordingly proceed. This is an example of ________.

Rita has a nonprogrammed decision to make so she has gathered input on alternatives from her staff, her management, and her coworkers. Now it’s almost as if she has too many alternatives. Rita finds herself faced with a ________.