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________services refer to clients who return every four to six weeks for a haircut, for example, but do not necessarily schedule the appointment before leaving the facility on the day of the service.

A dirty disorderly reception area or student salon can seriously ____ a community’s image of the institution and the education it provides.

When students develop an enthusiasm for getting the job done, that enthusiasm will become

A card that is mailed out to the institution’s or salon’s regular client list to let clients know about special promotions or events is a:

Master educators will teach students to check their own haircuts by using ____ as/than those used when performing the actual cut.

Students should be taught from the beginning of their course of study that their success as a student in ____ will determine their entry-level success in the salon or their first place of employment.

Accurate client records are also important to _____ , who may be providing different services to the client either on the same day or at another time.

When master educators have developed a dynamic student salon that is exciting and rewarding for the students, they will have generated a spirit of _____ that will be conveyed to every client who enters the clinic.

Responsibilities of the dispensary attendant include keeping the back-bar shampoo and conditioning rinse replenished and changing the ____as directed.

Upon completion of the service for any client, students should be taught to escort the client back to the reception area, offer to rebook the next appointment, and suggest: