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The creation of knowledge assets is typically characterized by

WellPoint Health Network states: WellPoint will redefine our industry through a new generation of consumer-friendly products that put individuals back in control of their future. This is an example of a

Knowledge-based resources tend to be more ________ in nature and therefore they are ________ difficult to protect against loss (i.e., the individual quitting the organization) than other types of capital, such as equipment, machinery, and land.

Data Analytics are being used by corporations to understand their customer purchasing patterns. This is an example of which segment of the general environment?

The root of the 3M innovation process is complex, hard to understand, and difficult to imitate.This is a competitive advantage based on

Because the Internet lowers barriers to entry in most industries, it

A firm can achieve differentiation through all the following means except

Which of these categories of financial ratios is used to measure the ability of a firm to meet its short-term financial obligations?

The power of a manager, traditionally, was embedded in the hierarchy of the firm. As organizational structures flatten, this power is repositioned in the ________ of the network. These people are not necessarily at the top of the hierarchy or even experts in their fields.

Company competitive advantages can be eroded by all the following except