A 16-year-old male was treated at your facility for a closed…

A 16-year-old male was treated at your facility for a closed head injury. The patient’s 18-year-old wife accompanied him to the hospital and signed the consent for admission and treatment because of the patient’s incapacity at the time. The patient has requested that copies of his medical records be sent to his attorney. Who should sign the authorization to release the records?

As your meeting with the clerical staff on the stat report c…

As your meeting with the clerical staff on the stat report continues, one clerk suggests a possible reason for the delays is a lack of training concerning the nature of stat reports. On the cause and effect diagram, this would most appropriately be listed under