A manager needs to inform an employee who reports to him tha…

A manager needs to inform an employee who reports to him that he was not considered for a promotion. He intends to use a channel of communication that will allow him a great degree of control over his message. In this scenario, which of the following channels of communication should the manager use?

Edwin, a manager at TouchGen Inc., wants to inform his emplo…

Edwin, a manager at TouchGen Inc., wants to inform his employees about the company’s vacation policy, which entitles each employee to twelve paid vacation days every year. In this scenario, which of the following approaches should Edwin use to deliver the good news?