The Acme Toy Company introduced a new electric train, the Si…

The Acme Toy Company introduced a new electric train, the Silver Bullet, in its Christmas catalog last year. Within four days of the catalog’s mailing date, Acme had received phone orders for its entire inventory of trains. Jeff Murrah, the sales manager responsible for the Silver Bullet, was delighted with the product’s success. However, his excitement was overshadowed by the ____ cost resulting from lost sales that his division would suffer.

Things were terrific at X Bank on Elm Street until an unfort…

Things were terrific at X Bank on Elm Street until an unfortunate incident occurred. Before the incident, the bank had installed hidden cameras, a fancy alarm system, and bars on entrance and exit doors. Nevertheless, the bank was burglarized last week. Although no employees were hurt, one of the bank’s most loyal and respected tellers said, “For the first time in five years, I feel a bit uneasy, fearful on the job.” The bank may find that for this employee and others, the ____ need must now be met.