Category: Uncategorized

Which of the following initiatives do you believe leverages the retirement phase of the Customer Service Life Cycle?

Smart devices are digital computers in the shape of everyday objects that are capable of interconnecting to exchange data.

What is the revenue model of a firm that initially gives away its product or service for free and later attempts to charges for premium services?

Your sister is trying out for the Olympics. She is a pole-vaulting athlete. Her coach tells you that she is an ‘optimized sociotechnical system’. What does he mean?

Why is the SDLC methodology typically referred to as “the waterfall model”?

A brand name is a driver of value creation:

The ATMs of your bank still run the Windows XP operating system. In 2018 Microsoft decided to stop supporting Windows XP. As a consequence, no more security update will be released for it. Because of systemic effects, you could intervene on any one of the four components of the information systems to address this problem. Which intervention would be most appropriate for the bank in this case?

When categorizing eCommerce initiatives by company structure, which category does Spotify fall into?

“A system mainly concerned with automating recurring activities and structuring day-to-day activities to ensure that they are performed with speed and accuracy” is:

Amazon Go is a new concept of retail stores designed by Amazon. The stores use a combination of image recognition, machine learning, and sensors to allow customers to pick up the products they need and just walk out of the stores. The products are automatically charged to their credit card. What is the primary objective of the Amazon Go system?