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Excessive bureaucracy is a problem in your organization. Complicated policies, procedures, and rules hamper productivity. The team you manage has been operating in this environment for a long time and you are ready to help them see the problems with it. What is a likely impact of changing the way they see the problems inherent in excessive bureaucracy?

Which definition is associated with the counterfeit trust behavior of Right Wrongs?

An international company is rolling out product training across the globe and trainers are required to travel to venues to train staff. To save trainers having to carry products on and off the airplanes, each venue will loan their own local products for the duration of course. One venue has recently had some internal thefts from the warehouse storing the training equipment. Additional authorization and processes have been implemented to prevent thefts from occurring again. Which trust tax is the trainer likely to experience because of this new policy?

An IT company with a worldwide distribution network partners with many international distributors who sign an exclusive distribution contract to sell the company’s products within their country. These distribution partners pay a large amount of money for the rights to sell the products. They heavily invest in promoting the products in their country. In an effort to increase sales and the bottom line, the IT company will allow other market players to distribute the goods. The IT company does not tell the exclusive distributor about this situation. The IT company increases sales but undermines the exclusive agreement made with the country distributor. Which two of the 4 Cores of Credibility does the company need to work on?

Why does an organization’s brand matter?

During a team meeting, a few people express concerns that although they feel trusted and can trust the other team members to do their roles, they are uncomfortable with the culture of the team in general. They are unclear about how their role fits into the overall scheme of things and how they can contribute effectively. Which Wave of Trust needs to be addressed?

A company has made a public commitment to transparency. Executive team meeting minutes are posted online for employees, clients, and shareholders to see. How are the company’s actions building credibility with its stakeholders? (Choose two.)

Using his trustworthy reputation, a man contributes to his community by developing a recycling program. What is this an example of?

A company removed the locks from the supply room and allowed employees full access to restock their tools and equipment as needed. A second company implemented a telework policy that allowed employees to work from home without having to check in and out daily. A third company provided employees with laptops, cell phones and credit cards to be used as needed to perform their jobs. No monthly tracking was done to verify devices and cards were used for business-related items only. What are these examples of?

Which two cores should you work with when building credibility through character? (Choose two.)