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the idea of the inverted pyramid style is to place the information at the end of each section or paragraph. 

According to the video from Chapter 7 titled “composing effective negative messages”. the author provides 7 suggestions for delivering bad news or negative messages. What are they?

The following suggestions are to be used when communication what kind of messages? Be Empathetic Lead with a Positive Be Direct but Tactful Provide Explanation Offer Alternatives (if possible) Show Understanding:  End on a Positive Note

while letters no longer have a substantial use in business writing there are some circumstances when writing a letter is appropriate. Match the following terms to its description:  [1] Letters are often used for formal communication, such as business proposals, formal invitations, cover letters, and official correspondence. [2] Letters allow for a more personalized touch compared to some other forms of communication, which can be valuable when building business relationships. [3] Well-crafted business letters demonstrate professionalism and attention to detail, leaving a positive impression on recipients.

In your business career, you will have to deal with different situations; Knowing how to communicate will be _______ to your success. 

In the video from chapter 4 titled “Business Tone” from GreggU. The author describes the importance of tone. He offers 6 questions to ask in order to improve tone. What are they?

Explain the business writing process

Explain the differences between email, memos, and letters.

 A consistent and appropriate tone in business writing helps establish your credibility and:

One of the advantages email has over other types of communication is: