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True or False? According to Deming, an old worldview of organizations includes discrete and indepentent departments/process, governed by various chains of command.

True or False? According to Dr. Deming, quality is everyone’s responsibility.

According to the ‘To Err is Human’ report, the solution to safety is to blame providers for medical errors.

True or False? According to Deming, one of the 7 Deadly Diseases includes an emphasis on long-term profits and long-term thinking.

Choose the correct answer. W. Edwards Deming’s ideas impacted:

True or False? The Armstrong Institute research team look at the providers with top national HCAHPS scores. They found best practices included hourly rounds, commication boards, and post-discharge phone calls.

According to the ‘To Err is Human’ report, safety is an isolated problem in healthcare.

True or False? W. Edwards Deming was a landmark figure in quality improvement.

True or False? According to Deming, one of the 14 points of management transformation includes driving out fear, so everyone can work together.

Choose the correct answer. According to Deming: