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You should never include the following in a letter of application/cover letter

Idioms and informal language are not appropriate for international letter recipients.

If you decide not to accept an offer, you should write a letter of refusal after being offered a job

Chapter 10 Scenario: Albert is writing the instructions for a new line of espresso machines his company is manufacturing. These machines range from an apartment model that makes one cup of espresso at a time to a free-standing commercial model intended for independent coffee shops and cafes.  The company is marketing a single-person apartment model, an in-home model, a small shop model, and a large-shop model that can make multiple cups of espresso quickly.  Albert looks over the various models and wonders who will be using which espresso machine and where.  He decides to jot down a set of questions to help him think about his audience fo reach machine.   After thinking about who will use the different models and questions he has asked about his readers (Who are the readers for each type of machine? What do those readers know about the espresso machines?), he decides he should specify for each machine

“Attaching the bolts will then allow section one to be connected to section two” is an example of

Mo got an e-mail that said: “Why haven’t you sent me this report yet?  It was due two hours ago.”  He decided this email was not

Chapter 10 Scenario: Albert is writing the instructions for a new line of espresso machines his company is manufacturing. These machines range from an apartment model that makes one cup of espresso at a time to a free-standing commercial model intended for independent coffee shops and cafes.  The company is marketing a single-person apartment model, an in-home model, a small shop model, and a large-shop model that can make multiple cups of espresso quickly.  Albert looks over the various models and wonders who will be using which espresso machine and where.  He decides to jot down a set of questions to help him think about his audience fo reach machine.   Next, Albert decides to ask himself a more personal question:  What is your purpose?  He decides to think carefully about the purpose for these instructions.  He decides his purpose is to help readers make a tasty cup of coffee safely.  When he realizes that, he also realizes

You should begin a letter of application by

Chapter 10 Scenario: Albert is writing the instructions for a new line of espresso machines his company is manufacturing. These machines range from an apartment model that makes one cup of espresso at a time to a free-standing commercial model intended for independent coffee shops and cafes.  The company is marketing a single-person apartment model, an in-home model, a small shop model, and a large-shop model that can make multiple cups of espresso quickly.  Albert looks over the various models and wonders who will be using which espresso machine and where.  He decides to jot down a set of questions to help him think about his audience fo reach machine.    As soon as Albert asks himself, “What is the context in which the instructions/procedures will be used?” he realizes that

It is ethical to