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​A graphic modeling program is used to manage details of a complex project, create queries to retrieve specific information, and generate custom reports.

​Software such as Microsoft OneNote is a type of _____ software.

Most firms give their IT budgets a low priority in good economic times.​

The objective of _____ is to gather data about project usability, costs, benefits, and schedules.​

A(n) _____, such as Microsoft Outlook, includes a private calendar, a to-do list, and powerful contact management features.

Information systems that interact with customers usually receive low priority.​

​In a(n) _____ structure, which usually is based on interpersonal relationships, some people have more influence or knowledge than appears on an organization chart.

​The kind of document shown in the accompanying figure starts with a heading, which should include all except _____.

A(n) _____ shows the data that flows in and out of system processes.​

​When preparing a representative sample from a list of 200 customers who complained about errors in their statements, a _____ might select every tenth customer for review.