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​Although taking notes during an interview has both advantages and disadvantages, the accepted view is that note taking should be extensive.

During the _____ of the systems development life cycle (SDLC), the IT staff maintains, enhances, and protects the system.​

Of the measures of feasibility, _____ assesses tangible and intangible benefits to a company in addition to costs.​

Knowledge management systems use a large database called a(n) _____ that allows users to find information by entering keywords or questions in normal English phrases.​

Feasibility analysis is an ongoing task that must be performed throughout the systems development process.​

A strategic plan that stresses technology tends to create an unfavorable climate for IT projects that extends throughout an organization.​

Which of the following is an example of an intangible benefit?​

​When using fact-finding techniques, asking what is being done is the same as asking what could or should be done.

​_____ give team members of a project an opportunity to share information, discuss common problems, and explain new techniques.

​A _____ describes the information that a system must provide.​