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As users rely more heavily on information systems to perform their jobs, they are likely to request even more IT services and support.​

​The main objective of all rapid application development (RAD) approaches is to extend development time and expense by excluding users from every phase of systems development.

​Personal observation allows a systems analyst to verify statements made in interviews and determine whether procedures really operate as they are described.

​Compared with traditional methods, the entire rapid application development (RAD) process is expanded and, as a result, the new system is built, delivered, and placed in operation much later.

​System requirements serve as benchmarks to measure the overall acceptability of a finished system.

The responsibilities of a systems analyst at a small firm are exactly the same as those at a large corporation.​

System developers can initiate a formal project as early as the preliminary investigation stage, or later on, as analysis, design, and implementation activities occur.

​In an interview, _____ are questions that ask a person to evaluate something by providing limited answers to specific responses or on a numeric scale.

User support provides users with technical information, training, and productivity support.​

The first step in evaluating feasibility is to accept and include all systems requests, even those that are not feasible.​