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Astrid ordered her steak cooked medium-well at her favorite restaurant. When the server returned with her steak, Astrid cut into it, saw that it was red in the center, and said to the server, “OK, what part of ‘medium-well’ didn’t you understand? I want you to take this back and cook it so it’s edible. This is ridiculous!” Which term best describes Astrid’s communication behavior?

Celia uses __________ as she listens to her partner by occasionally interjecting with responses such as “Oh, I see” and “Uh-huh” to show she is interested.

__________ is a set of words that has a particular meaning to a person, group, or culture.

When people have difficulty focusing on anything but themselves and their own experiences and ideas, they may be guilty of __________.

When we are __________, our brains are storing important information for us to access later.

Indexing your comments and remarks is a way to avoid which word barrier?

Which term best describes a person’s visible physiological attributes?

When general semanticists use the expression, “The map is not the territory,” this refers to which language barrier?

Which theory suggests that we make sense of the world based on our interpretation of words used by others?

Dionne believes she is an aggressive communicator and asks you to help her become more assertive. Which suggestion would be best to offer her?