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Which of the following is an example of an intangible benefit?​

​When using fact-finding techniques, asking what is being done is the same as asking what could or should be done.

​_____ give team members of a project an opportunity to share information, discuss common problems, and explain new techniques.

​A _____ describes the information that a system must provide.​

The Pareto chart, sometimes called a scatter diagram, is a problem solving tool.​

​Microsoft’s risk management model includes _____, which represents the likelihood that the risk will happen.

The systems implementation phase of the systems development life cycle (SDLC) includes an assessment, called a _____, to determine whether the system operates properly and if costs and benefits are within expectation.​

Projects where management has a choice in implementing them are called _____ projects.​

One of the disadvantages of _____ methods of system development is that the overall project might be subject to scope change as user requirements change.​

The _____ method of developing systems produces code that is modular and reusable.​