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Daniel, an OD Consultant for a large management firm, is a great fan of high-involvement organizations. He encourages diversity and wellness among his clients. Which design feature within the parameters of high-involvement organizations is he most interested in?  

Total quality management (TQL) increases workers’ knowledge and skills ______________.  

David has been tasked with reviewing his organization’s plans for employee improvement. If he is in the measuring process phase, what does he need to ensure he can make a sound recommendation?  

In Sweden, Volvo redesigned the physical layout and technology for assembling automobiles and trucks to promote self-managed work teams. What type of strategy was used in this instance in order to satisfy both technical and human needs?  

The purpose of this career planning intervention is to provide employees with the learning experiences and visibility needed for career advancement and the opportunity for the organization to learn about employees’ strengths.  

Sara is a firm believer in value expectancy theory. She stresses the importance of focusing on intrinsic rewards like recognition. Which factor of expectancy theory supports her preference?  

The sociotechnical systems approach is based on two fundamental premises:  

Betsy, an OD Consultant for a large management firm, is a great fan of high-involvement organizations. She is a big fan of flexibility and self-managed teams. Which design feature within the parameters of high-involvement organizations is she most interested in?  

Senior executives and administrators must be strongly dedicated to the new values, need to create constant pressures for change, and must have the staying power to see the changes through. With respect to interventions intended to bring about cultural change, this is an example of:  

The first step in the process of re-designing and implementing a performance appraisal system requires ________________.