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A process characteristic has a mean of 140 and standard deviation of 5.5.  Above what value will 80% of the observations fall?

In considering the cost of quality, which of the following would be NOT be considered an activity associated with external failure costs?

In considering the cost of quality, which of the following would be considered an internal failure cost?

A large distribution center of a package delivery company had an average of 2.5 major conveyor jams in each sort.  (A sort is when the semi-trucks bring packages to the facility and they are sorted to put into vehicles going to other centers or the final customer.  The sort uses a massive number of conveyors.)  The center runs 3 sorts per day.  Assuming the number of major jams follows a Poisson distribution, what is the probability of having exactly 4 major jams on a day?

In the following stem and leaf plot of 24 data observations, what is the median value of the data? (leaf data is after the decimal point) 7    |  234 8    |  0578 9    |  234599 10 |  04578 11 |  146 12 |  9 13 |  6 14 |  15 |  1

A call center gathers information on the number of data entry errors and determines the percent of defective transactions. The type of numeric data that the company is using is

I will not share any information on questions on this exam other students in this class or with students in future classes.

A convenience store wants to determine if it is feasible to stay open during the hours between 1 am and 4 am.  Data was collected over a period of several weeks and on average there were 3.2 customers per hour during those overnight hours. Assuming the number of customers arriving follows a Poisson distribution, what is the probability that there will be exactly 6 customers arriving during the three hours between 1 am and 4 am

Which of the following is not an activity of the Measure phase of DMAIC?

A fast food restaurant wants to determine if it is feasible to stay open during the hours between 1 am and 4 am.  Data was collected over a period of several weeks and on average there were 3.2 customers per hour during those overnight hours. Assuming the number of customers arriving follows a Poisson distribution, what is the probability that there will be exactly 5 customers arriving during the three hours between 1 am and 4 am