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A data set is an organized collection of data.

A business catalog defines how a company performs certain aspects of its business and typically results in either a yes/no or true/false answer.

The analysis phase establishes descriptions of the desired features and operations of the system including screen layouts, business rules, process diagrams, pseudo code, and other documentation.

Master data management is a broad administrative area that deals with identifying individuals in a system (such as a country, a network, or an enterprise) and controlling their access to resources within that system by associating user rights and restrictions with the established identity.

Hierarchal database model stores information in the form of logically related two-dimensional tables.

A data-driven website is an interactive website kept constantly updated and relevant to the needs of its customers using a database.

Information granularity means immediate, up-to-date information.

Data visualization tools move beyond Excel graphs and charts into sophisticated analysis techniques such as pie charts, controls, instruments, maps, time-series graphs, and more.

Veracity includes the uncertainty of data, including biases, noise, and abnormalities.

Speech analytics is heavily used in the customer service department to help improve processes by identifying angry customers and routing them to the appropriate customer service representative.