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A web service is a markup language for documents, containing structured information.

The project requirements document defines the specifications for product/output of the project and is key to managing expectations, controlling scope, and completing other planning efforts.

What is also provided for the system users and can be online or in a classroom?

A discovery prototype is a smaller-scale representation or working model of the system to ensure it meets the user and business requirements.

Software engineers use computer-aided software engineering (CASE) software tools to provide automated support for the development of the system.

Service-oriented architecture (SOA) is a business-driven enterprise architecture that supports integrating a business as linked, repeatable activities, tasks, or services.

Human resources is the most common outsourced function.

Pilot implementation is a small group of people using the new system until it is verified that it works correctly; then the remaining users migrate.

Conversion occurs when a person or event is the catalyst for implementing major changes for a system to meet business changes.

Computer-aided software engineering (CASE) tools are software suites that automate systems analysis, design, and development.