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Using the concept of specialization and division of labor, a channel manager might engage in any of the following activities except:

Competitive advantages gained through distribution tend to be:

The channel manager is:

From the perspective of __________, channel members are an extension of the manufacturer’s own organization.

Two retailers are fighting for the right to represent a major manufacturer in New York. The conflict between these two retailers is probably caused by:

In practice, conflict is usually spotted:

According to Pegram’s research, ______________ between manufacturers and intermediaries have become the norm for relationships in many channels of distribution.

A prospective wholesaler channel member’s sales strength can be measured by:

Procter & Gamble and Kellogg often face __________ average costs for distribution tasks when they attempt to perform them by themselves.

Which of the following statements regarding appraising the effects of conflict on the channel is true?