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Software engineers use computer-aided software engineering (CASE) software tools to provide automated support for the development of the system.

Service-oriented architecture (SOA) is a business-driven enterprise architecture that supports integrating a business as linked, repeatable activities, tasks, or services.

Human resources is the most common outsourced function.

Pilot implementation is a small group of people using the new system until it is verified that it works correctly; then the remaining users migrate.

Conversion occurs when a person or event is the catalyst for implementing major changes for a system to meet business changes.

Computer-aided software engineering (CASE) tools are software suites that automate systems analysis, design, and development.

Corrective maintenance makes system changes to repair design flaws, coding errors, or implementation issues.

Object-oriented languages provide a programming method that provides for interactive modules to a website.

Exception reports organize and categorize data for managerial perusal.

Internal reports present data that is distributed inside the organization and is intended for employees within an organization. Internal reports typically support day-to-day operations monitoring that supports managerial decision making.