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Select three (3) characteristics of effective documentation.

KSAs involve knowledge, skills, and actions.

This needs assessment activity would ask a question like: What KSAs does a customer service rep require?

Which action should you NOT take while conducting the appraisal meeting?

A _______ period is used by many firms to evaluate a new employee, typically over a 60-90 day period.

A _______ job preview conveys both positive and negative job information to an applicant.

Which is NOT a level at which T&D needs are determined?

You just interviewed an exceptional candidate. Now, none of the other qualified candidates seem nearly as desirable. What type of bias is this?

Which external factor affects a company’s recruiting practices by requiring nondiscriminatory practices to be used?

Match the example with the interview type.