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Of the 9 steps listed below, identify the 4 missing stages of initiating organizational change. Reach consensus regarding current culture Reach consensus regarding desired culture Determine what changes will and will not mean Identify ______________________________ Identify a strategic action agenda Identify _____________________ Identify leadership implications Identify ____________________ Identify _____________________  

When is the counterintuitive method most likely not to work?

Many factors influence communication with clients.  Which factors affect communication? (Select all that apply)

The nurse is caring for a client who has had many admissions and readmissions to the hospital. The nurse comments to the oncoming nurse, the client “just wants his drugs.”  Which offense could the nurse be charged?

The nurse takes control and begins to direct other members of the health care team during a crisis. What style of leadership is this nurse portraying?

The nurse leader is conducting a staff meeting. During the meeting the nurse leader allows the nurses to assemble a plan to decrease client falls. By listening intently as staff brainstorm options, which leadership style is the nurse leader best demonstrating?

The client states, “When I’m anxious, the only thing that calms me down is alcohol.”  The nurse responds, “Other than drinking, what options have you explored to decrease anxiety?”  Which therapeutic communication technique is being used in this interaction?

The nurse is administering hydrochlorothiazide to a client.  what steps should the nurse take prior to administering the medication? [Step 1]  [Step 2]  [Step 3]  [Step 4] 

A newly licensed registered nurse (RN) is curious about the scope of practice that the nurse has in caring for clients undergoing conscious sedation. Which would be the best source of information to utilize?

The nurse understands “First, do no harm” defines what ethical principle?