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What are the costs of “undiscussable issues?”

If we are confident we know what culture type will make our organization most healthy, why do we first assess current culture?

The competing Values Framework considers: Flexibility and Discretion, Stability and Control, External Focus and Differentiation, and Internal Focus and Integration. Define 2 of these concepts:

Brand new employees cannot be change agents  

Briefly describe the 3 bullet points Kotter and Whitehead highlight for the counterintuitive  method for saving your good idea: 1. 2. 3.

The OCAI is meant to assess 6 key dimensions to organizational culture: Dominant Characteristics, Organizational Leadership, Management of Employees, Organizational Glue, Strategic Emphasis, and Criteria of Success. Define: Dominant Characteristics Organizational Leadership Strategic Emphasis

It is likely the manager will score themselves higher on the MSAI than the subordinate, peers, and supervisor respondents will.

Of the 9 steps listed below, identify the 4 missing stages of initiating organizational change. Reach consensus regarding current culture Reach consensus regarding desired culture Determine what changes will and will not mean Identify ______________________________ Identify a strategic action agenda Identify _____________________ Identify leadership implications Identify ____________________ Identify _____________________  

When is the counterintuitive method most likely not to work?

Many factors influence communication with clients.  Which factors affect communication? (Select all that apply)