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One of the findings of a study by Aiken and colleagues (2002) was that nurses with the highest nurse-to-patient ratios were more likely to describe feelings of: (Select all that apply.)

Stakeholders who might be represented within the employment review process of a CCU nurse include: (Select all that apply.)

Which of the following responses may occur related to stress? (Select all that apply.)

Definitions of stress are: (Select all that apply.)

The legal and ethical standards to consider when questioning if delegation is appropriate include: (Select all that apply.)

Staff development has been identified in the literature as an important factor in job satisfaction. The areas of professional staff development defined in the Magnet studies include: (Select all that apply.)

Successful implementation of a health information system requires a great deal of time, education, and support. The process will require which of the following expertise within the organization? (Select all that apply.)

Nurse managers are able to respond better to ethical dilemmas when they have access to the organization’s:

A group of nurses is showing resistance to changes the manager is making with regard to staffing. Which of the following ways can the manager deal with the emotionality of the situation? (Select all that apply.)

During periods of stress and change, which of the following strategies should managers use to provide emotional support to staff members? (Select all that apply.)