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A key to developing loyal customers is the _____ they receive from their student stylist.

Research shows that stylist only spend approximately _____ of their time actually servicing clients.

The ability to work together toward a common vision is known as:

Students should be taught to _____ when they are interacting with clients.

For a student salon to be considered dynamic, there should be no _____for student stylist.

Empowering and Delegating Items According to your text:

Several of the supervisors who report to you have been complaining about another supervisor.  Their complaints are that this supervisor is:  slow to make decisions (i.e., analysis paralysis), uncreative, resistant to innovation, and is intolerant of multiple views.  In terms of cognitive style this supervisor likely represents a:

A patient says, “It’s my fault because I always make bad decisions. I should never have taken that job.” Using a rational-emotive approach, how would the nurse respond?

A 25-year-old man complains of overwhelming guilt about minor social errors, feels inadequate and unworthy. He says, “I stay on the sidelines of life so I can avoid the embarrassment of being noticed.” The nurse can assess deficits in mastery of critical tasks associated with which developmental stage?

A student nurse says, “I don’t need to interact with my patients. I learn by observing them.” The instructor can best interpret the nursing implications of Sullivan’s theory to this student by responding: