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The toxic effects of industrial pollution APPEAR irreversible, even though they are not.

Jeni’s business plan for “Jeni’s Splendid Ice Cream” draw from lessons learned (mistakes) with her first business venture called 

Contaminated water is used to irrigate farms in India

Many of the carcinogens in the Chinese rivers are related to:

_______________________took an aggressive stand against fashion, staging worldwide protests and campaigns challenging fashion companies to detoxify their products.

The leading polluters of the Buriganga River in Bangladesh are:

Trademark licensing is

According to Rick Van Brimmer, the “3 P’s” of Licensing are:

Asha overslept, so she was in a bad mood when she arrived at work. When her first customer approached, she frowned and said, “I would be happy to help you.” What strategy for being an effective listener was Asha overlooking?

Huong just moved to the U.S. and was in her first customer service job. She had always been told that Americans were aggressive and rude, so she treated her customers the same way. What element was interfering with Huong’s ability to serve her customers?