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Kellyn realizes that when she communicates with Ji, an international student from South Korea, she may need to be sure that that her messages are more explicit, but they should not be condescending. Kellyn should use __________ to accomplish this goal.

Shannon told her friend, “I am sorry that you lost the tennis match.” What approach did Shannon use to comfort her friend?

When we stereotype others, we do so to fulfill our needs for power, authority, and __________.

While Danilo argues with his girlfriend, Katie, he uses profane language and raises his voice. This causes Katie’s blood pressure to increase and inhibits her ability to accurately interpret Danilo’s messages. Which form of communication interference is Katie experiencing?

Reece watches a news report about a young man arrested for stealing bread and peanut butter from a local grocery store. Reece assumes that the young man had no other choice but to steal the food for survival. Using causal attribution theory, which cause does Reece attribute the man’s behavior to?

Cherise and her neighbors wear designer clothing, drive luxury vehicles, and send their children to private schools. These visible symbols are used to communicate the groups’ __________.

Communication researcher Milton Bennett calls the ultimate other-oriented principle the “Platinum Rule,” which states: __________.

Paras, a Southern Baptist, attended Mass at her boyfriend William’s Roman Catholic church. During the service she didn’t know when to stand, sit, or kneel; she didn’t know the words to most of what the congregation recited aloud from memory; and she decided just to stay in her seat when William went to receive the Eucharist. By remaining at the service despite being confused and uncomfortable, which strategy for developing motivation did Paras seem to employ?

Which term describes the process of making sense out of the world and sharing that sense with others by creating meaning through the use of verbal and nonverbal messages?

Jeremiah just got called in to see the principal. As he walks to the office he wonders, “What have I done wrong? Of course, it may be nothing. Maybe there is just some information she needs.” Jeremiah is engaging in __________.