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Human resources and reputation resources are examples of intangible resources.

How do infomediaries and consumer information websites increase the intensity of competitive rivalry?

In a telephone operating company, negotiating and maintaining ongoing relations with regulatory bodies can be among the most important activities for competitive advantage. What type of value-chain support activity is this?

In the value net analysis, complementors are

It is anticipated that the worldwide shortage of highly skilled, college-educated workers will increase significantly by 2020, according to research by McKinsey Global Institute. Some companies are going as far as to redefine the jobs of their experts and are transferring some of their tasks to lower-skilled people inside and outside of their companies. By redefining these ________ knowledge jobs, they address ________ shortages and ________ costs while enhancing job satisfaction.

Social capital has downsides. Which of the following is a downside?

Many companies use referrals by current employees as a source for new hiring and even monetarily reward them because

Making comparisons between a firm and its most direct rivals is useful because firms within the same strategic industry group have ________ strategies.

There are multiple challenges associated with making effective e-teams. Which of the following is not a challenge?

The creation of knowledge assets is typically characterized by