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Which of the following is the appropriate way for the medical assistant working in a physician’s office to leave a message for patients at their place of employment?

Under a contracted or fixed prepayment called ________, providers are paid a fixed amount of money to provide needed care.

________ refers to failure to perform an act that is one’s required duty or that is required by law.

A licensed practitioner is said to have been ________ if a patient proves that the practitioner failed to comply with the standards of the profession.

My instructors for this program are Carol Stapleton and Kathy Wing.

Which of the following is demonstrated when a patient’s leg healed incorrectly because of the way the cast had been applied?

When a patient has a credit balance, ________.

Upcoding to a higher level of service than that provided to obtain higher reimbursements is called upcoding.

Which of the following statements applies to a provider who agrees to accept Medicaid patients?

A key written communication tool in the medical office is the ________.