You work for Burger King, the restaurant chain. Your boss ju…

You work for Burger King, the restaurant chain. Your boss just showed you a touch screen display that will be implemented in all stores to enable direct ordering by customers. ‘This baby right here will double the speed of the ordering line’. From what your boss said, what is the primary reason for implementing the system?

The owner of a large car dealership in your hometown, just t…

The owner of a large car dealership in your hometown, just told you he is thinking about using virtual reality to reduce the number of test drives by customers. He is all excited about the initiative because he thinks it will increase efficiency. You think this initiative will be very disruptive to the structure component of the existing car dealership information system. Why?