Tim Long’s first year as unit supervisor for a local manufac…

Tim Long’s first year as unit supervisor for a local manufacturer was quite a challenge. To encourage his subordinates to meet unit and company goals, he instituted quality circles. These circles were then enabled to directly affect unit operations. Tim’s managerial attitude reflects the assumptions underlying

Following the birth of his first child, Bill Simpson, a soft…

Following the birth of his first child, Bill Simpson, a software designer for Microsoft, wished to spend more time with his family. He asked his employer if he could perform a portion of his work at home and come into the office only Tuesday through Thursday. Microsoft allowed it. By allowing Bill to work at home on Mondays and Fridays, Microsoft practices ____ as a motivational technique.