The following is an excerpt from the 1563 Decrees of the Cou…

The following is an excerpt from the 1563 Decrees of the Council of Trent: “That the faithful may approach the sacraments with greater reverence and devotion of mind, the holy Council commands all bishops that not only when they themselves are about to administer them to the people, they shall first, in a manner adapted to the mental ability of those who receive them, explain their efficacy and use, but also that they shall see to it that the same is done piously and prudently by every parish priest, and in the vernacular tongue.”   Which important change in Catholic religious practice is described in this passage?

A project team was established to install a new computer ser…

A project team was established to install a new computer server system.  A new system is needed to better serve growing demands for more information and faster response times.  The team captured VOC through interviews and focus groups with internal customers, and then determined the relative importance of their needs.  The team has also prioritized critical-to-quality characteristics (CTQs) for the system. What tool should the team use next to develop relationships between the prioritized CTQs and system functions?