Mike launched a successful paint manufacturing business. He…

Mike launched a successful paint manufacturing business. He sells his products worldwide and has hired more than 400 employees. Mike was very hands-on when launching his business; he believes his role may need to change. How should Mike’s role evolve to further business success?

Billy and Jill own and operate a cupcake bakery called BJ’s…

Billy and Jill own and operate a cupcake bakery called BJ’s Cups. They set a goal to make 500 cupcakes a day. To achieve maximum productivity, Billy bakes while Jill decorates and helps customers, but they often help each other complete a task. What mechanism are Billy and Jill using to coordinate work?