An elderly patient was referred to the outpatient clinic for…

An elderly patient was referred to the outpatient clinic for knee pain. The PT has delegated massage and ultrasound to the quadriceps region from the POC to Mike Gardner, a PTA. The PT has assured Mike that the patient has stated she is comfortable working with a therapist of the opposite sex. However, as Mike begins to prepare for the treatment the patient seems uneasy but insists she is willing to proceed. What could Mike do to decrease his patient’s anxiety about the situation?

Susan is the new director of an outpatient therapy facility….

Susan is the new director of an outpatient therapy facility. She has extensively researched and respects the differences between cultures and the impact on therapy outcomes. He staff has mixed feeling about the need to consider cultural differences and to modify their treatment plans accordingly. Tammy, has been a PTA for the past 10 years, and has seen no need to modify her approach. In Tammy’s opinion, the patients should be held accountable for their behaviors and compliance with therapy, not given excuses for their failure to perform. Tammy is displaying which of the following?

Shelia Johnson has recently started working at an outpatient…

Shelia Johnson has recently started working at an outpatient clinic as a PTA.  The PT has delegated the exercise and modality components of the plan of care (POC) to Shelia for a 59-year-old Chinese gentleman, who has resided in the US for the past 20 years.  Which of the following is Shelia most likely to do when establishing rapport with this patient?